1. Introduction
Welcome to EZ Studio Dhiru Bhojwani, the provider of pre-recorded online courses teaching Hindi to Polish. By accessing our website at https://dhirubhojwani.com (the ‘Website’), you agree to these Terms and Conditions (‘Terms’). If you do not agree to these Terms, please refrain from using our services.
2. Company Information
The services provided are operated by:
– Company Name: EZ Studio Dhiru Bhojwani
– Registered Address: Ul. Herbu Korczak 4/46, 02-972 Warszawa, Poland
– Tax Identification Number (NIP): 5342469435
– National Business Registry Number (REGON): 369824815
Contact Information:
– Email: hi@dhirubhojwani.com
3. Description of Services
We offer access to pre-recorded language courses and educational content, including videos, exercises, and supplementary materials. Each product includes the following:
– Product name and detailed description of its primary features.
– Price in PLN (excluding applicable taxes).
– Any additional costs clearly outlined.
It is your responsibility to select Services appropriate for your current level of knowledge, based on the detailed descriptions provided on the Website. We do not guarantee specific outcomes, including but not limited to achieving particular results, professional qualifications, or employment opportunities, from the purchase or completion of our Services.
4. Payment Information
4.1 Payment Provider
The entity responsible for online payment processing is Autopay S.A.
4.2 Payment Methods
We accept the following payment methods:
– Credit/Debit Cards: Visa, Visa Electron, Mastercard, Mastercard Electronic, Maestro
4.3 Payment Security
Payments are processed through secure gateways provided by Autopay S.A.
5. User Accounts
5.1 Registration
To access courses, users must register an account. The user agrees to provide accurate details and keep them updated.
5.2 Account Security
The user is responsible for keeping account credentials confidential. Any unauthorized use must be reported immediately.
6. Refunds, Renewals, Cancellation, and Termination of Contracts
6.1 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for eligible courses. Refund conditions include the following:
– Eligible Purchases: Refunds are available for courses purchased directly through our Website within 14 days of purchase.
– Refund Conditions: Refund requests must be made within 30 days of the purchase date. Refunds will not be granted if more than 10% of the course content has been accessed or completed.
6.2 Refund Processing
Refunds for transactions made via payment cards are returned to the same card used for the purchase unless the customer explicitly agrees to another method that incurs no additional costs.
7. Order Fulfillment and Payment Authorization
Order fulfillment begins immediately after successful payment authorization.
– For payments via credit/debit card, the fulfillment time begins upon receiving positive payment authorization.
– For bank transfers or other electronic payments, the fulfillment time begins when the funds are credited to the Seller’s account.
8. Data Processing and Privacy
8.1 Purpose and Basis for Data Processing
We process customer data to fulfill service agreements, including delivering purchased courses, handling payments, and providing support. Data processing complies with the General Data Protection Regulation (GDPR).
8.2 Data Collected
– Personal Information: Name, email address, payment details, and other data necessary for transactions.
– Non-Personal Information: IP address, browser type, and usage statistics.
8.3 Privacy Policy
Details about how we collect, process, and protect your personal data can be found in our Privacy Policy
9. Intellectual Property
9.1 Ownership of Intellectual Property
All content provided through our Website, including but not limited to videos, text, images, graphics, software, and supplementary materials (collectively referred to as ‘Course Content’), remains the sole property of EZ Studio Dhiru Bhojwani or its licensors.
9.2 Restrictions on Use
You are granted a limited license to access the Course Content strictly for personal, non-commercial use as part of the services offered. You agree not to:
– Copy, reproduce, distribute, modify, or create derivative works based on any Course Content without prior written permission from us.
– Record or capture any Course Content, including but not limited to videos, audio, or screen recordings, using any device or software.
– Use Course Content for providing training, instruction, or any other educational purposes not authorized by us.
– Remove, alter, or obscure any copyright, trademark, or other proprietary notices included in the Course Content.
– Reverse engineer, disassemble, or attempt to extract the source code of any software or digital components provided as part of the services, except as explicitly permitted by law.
10. Claims of Copyright Infringement
If you believe material on our Website infringes your copyright, you may notify us with the following:
– A physical or electronic signature of the copyright owner or authorized agent.
– A description of the copyrighted work.
– A description of the location of the infringing material.
– Your contact details.
– A good faith statement that the use is unauthorized.
11. Complaints and Warranty
11.1 Complaint Process
Complaints can be submitted via email to hi@dhirubhojwani.com, including the customer’s name, email address associated with the purchase, purchase details, and a description of the issue. Complaints will be addressed within 14 days of receipt.
11.2 Warranty
We guarantee access to purchased courses for a minimum of one year, provided no violation of Terms occurs.
12. Termination
12.1 Termination by Us
We reserve the right to terminate these Terms and immediately cease providing Services if you:
– Fail to pay subscription or other Fees when due.
– Engage in aggressive, bullying, offensive, or harassing behavior toward our employees/representatives and/or other students.
– Commit plagiarism, fraud, or other deceitful conduct related to the Services.
– Breach any provision of these Terms.
12.2 Termination by You
If you wish to terminate your Agreement, you may do so by discontinuing the use of our Website and Services.
13. Assignment
The Services provided under these Terms are personal to you and may not be transferred or assigned without our prior written consent. We reserve the right to transfer or assign these Terms and Conditions to another entity without prior notice.
14. Updates to Terms
We reserve the right to update these Terms. Continued use of the Website signifies acceptance of updated Terms.